Advanced Communication Skills

A 1-day Training For Senior Management

Take you and your team’s results to the next level

How would you like your employees to be able to increase their own and their team’s effectiveness through improved communication and influencing skills?

Give your employees advanced communications skills to take their and the business’ performance to the next level.

Ideal for Senior Management. Also applicable for certain groups, e.g. Promoted Employees or Fee-earners, who are ready to take their skills to the next level.

Why Advanced Communication Skills Training?

How good would it be if your employees could…

Adapt their communication for any situation
Be more efficient and effective when interacting with others
Build stronger connections and relationships internally & externally
Understand complex client needs better and more quickly
Have increased flexibility to solve complex and varied problems
Be able to influence others and complex situations more easily
Be able to manage and lead their teams more effectively
Assist others to develop, be more resourceful & increase performance

With the Advanced Communications Skills Training your employees can learn to achieve this and more.

What Your Employees Can Learn
How Does It Work?

Knowing if Your Communication is Getting Through

Sensory Acuity – Visual cues that allow you to see how your communication is being received and when to adapt

Rapport

Core and Advanced Techniques to gain instant Rapport at any time and in any context
Facilitate challenging conversations and discussions more easily and effectively

Understanding Language

How to identify and utilise language to understand what people are really saying/writing
Using language for maximum results to increase connection, solve problems and improve performance

Flexing Your Language for Maximum Results

Hierarchy of Ideas – a linguistic model that increases flexibility and increases engagement and agreement (especially useful in Negotiations)
To be able to think differently and solve complex problems

Effective Questioning For Results

Metal Model – 3 simple questions and 1 process to:discover information more effectively and understand complex issues and opportunities quickly:
- reduce and blowout objections, problems and limitations
- help individuals to be more positive, resourceful and effective to move forward

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